⚠️ FOR RESEARCH PURPOSES ONLY — Our products are not FDA approved. All data presented is from clinical trials for educational reference.

Got Questions?

Find clear answers to common concerns about our products, shipping, and returns.

FAQs

What is your return policy?

Due to the nature of our products and services, we do not offer refunds, returns, or exchanges once a purchase has been completed. By placing an order, you acknowledge and agree that all purchases are non-refundable.

Please review all product information, descriptions, and pricing carefully before completing your purchase. If you have any questions prior to ordering, we encourage you to contact us so we can assist you.

We're sorry to hear that! Please email info@venturapeptides.com immediately with your order number and photos of the damage. Photo evidence is required for all claims. Once verified, we'll send a one-time replacement within 24 hours at no cost. One replacement per customer per order, subject to review.

What if my product doesn't match the Certificate of Analysis?

Submit the product to an ISO-accredited independent laboratory for testing within 30 days of purchase. If the results do not match the COA we published for your batch, we issue a full refund plus $150 in store credit. This is our Match-or-Refund Guarantee. The customer selects the accredited laboratory. We do not require use of a specific lab.

When will my order ship and how can I track my order?

Orders received before 3PM EST will be shipped in their discreet protective packaging the same day. Once your order ships, you will receive a tracking number via email.

Do you offer international shipping?

Currently, we only ship within the continental United States. We aim to expand our shipping footprint in the future.

Are your products intended for human or animal use?

No. All Ventura Peptides products are sold strictly as research materials for in-vitro and pre-clinical laboratory research. They are not approved by the FDA, not intended for human or animal consumption, and not intended for use as a drug, food additive, cosmetic, or household chemical. By purchasing, you acknowledge you are a licensed researcher operating in a properly equipped laboratory environment.

I received the wrong item or my order is damaged, what should I do?

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Still have questions? We're here to help you!

All queries will be answered within 24 hours.